NorTech Solutions

NorTech Solutions
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Computer Support Services
 

NorTech Solutions is a  full service Information Technology Company that focuses in designing, implementing and maintaining IT solutions that will optimize the performance of your Internet and application solutions. For as little as $100 per month, we will be your "Virtual IT Staff" for many small and medium size companies via our Maintenance Agreement program.  Our Microsoft Certified System Engineers (MCSE) are experienced in multiple platforms and applications interoperability.

 
Workstation / Laptop Support

We provide computer support and implementation of new workstations and software to ensure your workstations are providing your employees with the best tools to do their jobs. Our computer support is very aggressive to maintain current anti-virus definitions and any published patches/updates from Microsoft for the operating system and Office products on all your workstations and laptops.
Network Support

We provide network support for all the peripherals that are associated with a network, ie: switches, routers, printers, wireless devices and telecommuting equipment support for remote office employees. As part of the network support we perform Security audits and evaluate and implement "Best Practices" security processes. We become familiar with your access needs and build a logical security policy around those needs. Our 24/7 network support resolves issues and ensures your network is operational in the case of an emergency. We provide the network support for you to establish and remain connected to your ISP, we monitor your Internet connectivity and notify you if your connection fails.
Computer Consulting

We design and implement Local Area Networks (LAN) and Wide Area Networks (WAN). We work with pcs, laptops, PDAs, cell phones and other wireless technologies. We offer seamless communication that current technology is providing and are constantly looking to the next generation of devices and functionality. With all our computer consulting we confer with our in-house MCSEs and MCDBAs when creating your technology solution. Our solutions are based upon the Microsoft technology family of products. By proposing and implementing Microsoft products we can ensure compatibility and support for integration of 3rd party devices and software.
Maintenance Agreements

With our maintenance agreement we are committed to providing IT support as if we were employees of your company. Our maintenance agreement is a perfect fit for companies with Information Technology requirements that don't justify a fulltime employee.  Many financial benefits are realized through our maintenance agreements: reduced hourly rates, no travel charges, 24/7 support to verify you are spending your IT dollars the most efficiently. The maintenance agreement requires NorTech Solutions to take over your servers and workstations to ensure that all the equipment is upgraded and working properly and to verify and implement current anti-virus definitions and operating system patches/updates to prohibit viruses and data hackers. As part of our maintenance agreement we monitor your daily backups and notify you if a backup job is not successful.